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Privacy & Cookie Policy

The boring bits.

Privacy Policy for ashbournefestival.org

Last updated: 17 November 2025

1. Introduction

Ashbourne Festival ("we", "us", "our") is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights.

2. Information We Collect

2.1 Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing and payment details (when making purchases)

  • Postal address

2.2 Technical Data

Automatically collected via our website:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referral source

2.3 Cookies and Tracking Technologies

See our Cookie Policy below.

3. How We Use Your Information

We use your data to:

  • Provide festival updates and event information

  • Process ticket sales and donations

  • Respond to enquiries

  • Improve our website and marketing

  • Meet legal obligations

4. Sharing Your Information

We will never sell your data. We may share it with:

  • Trusted service providers (ticketing platforms, email services, payment processors)

  • Legal or regulatory bodies when required

5. Data Storage and Security

We use secure servers and industry-standard measures to protect your data. Payment details are processed only by verified third-party providers.

6. Data Retention

We retain personal information only for as long as necessary for the purposes stated or to fulfil legal obligations.

7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request corrections or deletions

  • Withdraw consent

  • Object to processing for marketing purposes

To make a request, contact: info@ashbournefestival.org

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Contact

For questions about this policy, email info@ashbournefestival.org.

Cookie Policy for ashbournefestival.org

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help improve functionality, performance, and user experience.

2. Types of Cookies We Use

2.1 Essential Cookies

  • Enable core site features such as navigation and checkout.

  • Cannot be disabled.

2.2 Performance Cookies

  • Help us understand how visitors use the site.

  • Used for analytics (e.g., Google Analytics).

2.3 Functional Cookies

  • Remember preferences such as language or region.

2.4 Marketing Cookies

  • Used to deliver relevant advertising.

  • May be set by third-party providers.

3. Third-Party Cookies

Third parties may set cookies through our site to:

  • Measure campaign effectiveness

  • Track anonymous usage

Examples include Google Analytics, social media platforms, and ticketing partners.

4. Managing Cookies

You can manage your cookie preferences at any time using our on-site cookie manager, which allows you to enable or disable non-essential cookies.

You can also:

  • Adjust your browser settings to block or delete cookies

Blocking some cookies may affect website performance.

5. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page.

6. Contact

If you have questions about cookies, email info@ashbournefestival.org.

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